e7j77 Privacy Policy

e7j77 is a trusted online gaming platform that provides services to users in Bangladesh. This privacy policy ("Policy") applies to the e7j77 website https://e7j77.lat and all related services.

The purpose of this policy is to inform you about what kind of personal information we collect about you, how that information is used, with whom it may be shared, and what steps we take to protect your information.

By using our platform, you are considered to have read and agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

e7j77 collects personal information in the following categories:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for verification purposes)
• Email address and username
• Documents required for age verification

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical and Usage Information

• IP address and device identifier information
• Browser type and operating system
• Time spent on the platform and pages visited
• Game play history and betting patterns
• Login dates, times, and geographic location

2.4 Communication Information

• Messages sent via live chat
• Inquiries and complaints submitted by email
• Support ticket contents

We collect your information in the following ways:

3.1 Direct Collection

You provide information directly during account registration, when completing the identity verification (KYC) process, when depositing or withdrawing funds, and when contacting our support team. e7j77 collects this information.

3.2 Automatic Collection

When you visit our platform, certain information is collected automatically through cookies, web beacons, and similar technologies. This includes your browsing behavior and device-related information.

3.3 Via Third Parties

Some information may be received through identity verification service providers, payment processors, and fraud prevention services. This information may be combined with our own data to build a complete user profile.

e7j77 uses the information collected for the following legitimate purposes:

4.1 Account Management

• Ensuring account registration, authentication, and security
• Verifying your identity and age (confirming 21+ age requirement)
• Processing transactions on your account

4.2 Service Improvement

• Displaying games and offers based on your preferences
• Improving the usability and functionality of the platform
• Identifying and resolving technical issues
• Developing new features and services

4.3 Legal Compliance

• Complying with Anti-Money Laundering (AML) regulations
• Completing the Know Your Customer (KYC) process
• Detecting and preventing fraud
• Cooperating with investigations by competent authorities

4.4 Communication and Support

• Responding to your inquiries and complaints
• Sending important account-related notifications
• Informing you about bonuses, promotions, and VIP offers

e7j77 uses industry-standard technology and methods to protect your personal information. We implement the following security measures:

5.1 Technical Security

• All data transmissions are secured using SSL encryption technology
• Sensitive information is stored in encrypted databases
• Firewalls and intrusion detection systems are kept in operation
• Regular security audits and vulnerability assessments are conducted

5.2 Administrative Security

• Only authorized personnel may access information on a need-to-know basis
• All staff receive training on data privacy
• Data access logs are recorded and reviewed

Although we take the highest security measures, it is not possible to guarantee complete security on the internet. However, we are committed to detecting any data breach quickly and taking appropriate action.

e7j77 never sells your personal information or rents it for commercial purposes. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Only the necessary information is shared with payment processors such as bKash, Nagad, Rocket, and Upay, identity verification services, and technology infrastructure providers. These third parties operate under strict confidentiality agreements and may only use your information for specified purposes.

6.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt receive the minimum information necessary to operate games smoothly.

6.3 Legal Obligations

We may be obligated to disclose information under court orders, government investigations, or anti-money laundering laws. In such circumstances, only the legally required information will be provided.

6.4 Business Transfers

Your information may be transferred in the event of a company merger, acquisition, or asset sale. In such circumstances, the new operator will be bound to maintain the same privacy standards.

e7j77 uses cookies to improve the experience of website visitors. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login status and provide core services.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to analyze site traffic and usage patterns.
• Security Cookies: Used to prevent fraud and unauthorized access.

7.2 Cookie Control

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause some core features of the platform to not work properly.

You have the following rights regarding your personal information:

8.1 Right to Access

You may ask us at any time what information we hold about you. We are committed to providing a complete data report within 30 days of your request.

8.2 Right to Rectification

If there is any incorrect or incomplete information in your account, you may request that it be corrected. This can be done through our support team.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, information that must be retained to meet legal obligations (such as financial transaction records) must be kept.

8.4 Right to Object to Processing

You may object to certain uses of your information, particularly for marketing purposes. We will stop that use after receiving your objection.

8.5 Right to Data Portability

You may request to receive the information we hold about you in a structured, commonly used, and machine-readable format.

e7j77 stores your personal information only for as long as necessary. The retention period for different types of information is as follows:

• Account Information: For the duration the account is active and, after closure, as required by legal obligations.
• Financial Transaction Records: For the period required under applicable legal obligations.
• KYC Documents: For the period required by legal obligations, even after account closure.
• Logs and Technical Data: Generally for a limited period as needed for security and analysis purposes.
• Customer Service Records: For the period necessary to ensure service quality.

Once the specified period ends, data is securely deleted or anonymised so that it can no longer be used to identify any individual.

e7j77's services are intended solely for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process. If we become aware that a minor has opened an account for any reason, that account will be closed immediately and the collected information will be deleted.

e7j77 may update this privacy policy from time to time. Any changes will be communicated to you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email address.
• When you log in to the platform after a change, you will be given the opportunity to review the updated policy.

Continued use of the platform after any change will be taken as your agreement to the updated policy. If you do not agree to any changes to the policy, please contact our support team to close your account.

For any questions, concerns, or complaints regarding your privacy, you can reach us in the following ways:

• Email: [email protected]
• Live Chat: Support available in Bengali 24 hours a day, 7 days a week

We take all privacy-related requests seriously and aim to respond as promptly as possible. Once your complaint is received, we will investigate and provide a resolution as soon as we can.

If you believe we have violated your privacy rights and were unable to reach a resolution by contacting us directly, you have the right to file a complaint with the relevant authority under applicable law.